Change Factor

Your property factor plays a vital role in protecting and enhancing your development, managing maintenance, advising on legislation, and ensuring your property is maintained to the highest standards. But what happens when your current factor isn’t meeting expectations?

At Aquila Management Services Property Factoring, we understand how important it is to have a reliable, transparent, and proactive partner. If you’re considering a change, you’re not alone, and the good news is, switching factor is often much simpler than you might think.

Is Your Current Factor Falling Short?

Many homeowners come to us with similar concerns:

• Lack of communication

• Unexpected or unclear charges

• Poor maintenance standards

• Limited transparency in financial management

We believe you deserve better. Our approach is built on clarity, accountability, and proactive service, ensuring you always feel informed and in control of your property.

A More Personal Approach to Property Management

Every development is unique, and we treat it that way. At Aquila Management Services Property Factoring, you’ll have a dedicated Development Manager who understands your property and its specific needs.

Regular site visits and open communication ensure that nothing is overlooked. We don’t just manage your property, we actively work with you to improve and maintain it.

Transparent Financial Management

Trust starts with transparency. We ensure:

• Clear, accurate, and timely financial reporting

• Full visibility of all expenditure

• No hidden costs or unexpected charges

Unlike many factors, we notify all owners in advance of any repair works, regardless of cost. This means no surprises, just honest, open communication about where your money is going.

Better Value for Your Money

We are committed to keeping costs fair and competitive:

• Utilities: We regularly review and tender utility contracts to avoid costly out-of-contract rates

• Contractors: We welcome owner-recommended contractors, provided they meet insurance requirements

• Smart spending: Every cost is carefully considered to ensure value for all homeowners

Our goal is simple: you only pay for what’s necessary, and always at a fair price.

Communication That Works for You

We believe communication is the foundation of good property management. That’s why we offer:

• Regular updates on all ongoing matters

• Prompt responses to emails and calls

• Flexible communication options, including group messaging where appropriate

• Opportunities to meet on-site during inspections

We also carry out quarterly inspections, inviting owners to attend and discuss any concerns or ideas directly with us.

Self-Factoring? We Can Help

While self-managing a property can seem cost-effective, it often places a heavy burden on a small number of owners. Coordinating repairs, managing finances, and ensuring timely payments can quickly become overwhelming.

By appointing Aquila Management Services Property Factoring, you:

• Remove the pressure from individual owners

• Ensure consistent, professional management

• Improve efficiency and long-term property value

How to Change Your Factor

Changing your property factor in Scotland is usually straightforward:

1. Review your title deeds (Deed of Conditions)
   These outline how a factor can be appointed or replaced—typically requiring a majority of owners.

2. Gain homeowner support
   A majority agreement is usually enough to proceed.

3. Notify your current factor
   This is typically done via a formal written notice, stating termination in line with your agreement.

4. Follow legal provisions if needed
   If your deeds don’t specify a process, the Tenements (Scotland) Act 2004 allows owners to make decisions collectively.

5. Request final accounts
   Your outgoing factor is legally required to provide a final statement.

We can support you at every stage—from reviewing your deeds to providing template letters and even attending owner meetings.

A Seamless Transition

With extensive experience in managing transitions, Aquila Management Services Property Factoring ensures that switching factor is:

• Smooth

• Well-organised

• Stress-free

We handle the details so you can focus on enjoying a well-managed property.

Take Control of Your Property

Your home is one of your most valuable assets. You have the right to choose a factor who works in your best interests.